Non-Profit Services

DMP’s Non-Profit services (including caging, data capture & imaging, exceptions handling, acknowledgement & fulfillment, sustainer management, and online donation & e-commerce) help organizations increase donations and build stronger individual relationships.


From mail pickup to processing, DMP follows your business rules and focuses on the speed and accuracy of donations processing. With same- and next-day electronic deposits, we incorporate PCI DSS & CISP credit card guidelines for the most secure and efficient process available.

Data Capture & Imaging

DMP is a pioneer in high-speed scanner processing. We utilize advanced technology, intelligent recognition software, and high-production equipment to meet clients' data capture & imaging requirements. Offline and direct online keying into client database systems is also available.

Exceptions Management

Some donor responses require special attention. DMP's experienced Donor Relationship Team is dedicated to “high touch” services and follows your business rules for identifying, handling, and processing exceptions.

Online Donation Processing

DMP provides comprehensive digital services. Accept online and mobile donations with customized solutions that meet your needs and complement your direct mail campaigns.

Sustainer Management

Sustainer programs grow recurring gifts, assure planned donations, and deepen relationships. DMP's comprehensive sustainer services provide processing from all channels: mail, phone, and online.

Customer Care Center

DMP provides comprehensive inbound customer care and telemarketing solutions that incorporate all channels of communications- including phone calls and emails.